Support

We can help with your orders, your account and the Kick app. Reach us whichever way suits you:

About an order

Include the order number printed on your receipt or shown on the order page, so our team can find it quickly.

The Kick iPhone app

  • No sign-in code? It's sent on WhatsApp to the number you entered, so check WhatsApp works on that number, then ask for a new code.
  • No notifications? Turn them on in Settings → Kick → Notifications.
  • To follow an order without installing the app, scan the QR code on the order screen in the branch.

Deleting your account

  • In the Kick app: Account → Delete account.
  • Or message us from the mobile number on your account, and we will delete it.

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